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Understanding Prepaid Wallet License

A prepaid wallet license, also known as a Prepaid Payment Instrument (PPI), is a license granted allowing a significant instrument to facilitate the purchase of goods and services against the stored value of such instruments. PPI, also known as pre-loaded cards or digital wallets, are used for making digital transactions. They simply serve as a reliable mode of payment that promotes transparency, versatility, and financial accountability.

Prepaid payment wallet, also termed as e-wallets has increasingly become popular as a convenient substitute for cash transactions. It enables users to transfer funds and pay for goods and services, which can be loaded through cash, bank transfers, or credit cards. The PPIs, which is an instrument that enables users to conduct digital transactions, have emerged as an effective strategy for cashless exchange in today’s digital age. Connect with Enterslice to get expert assistance in launching and managing your digital payment solutions with ease.

100% online RBI-Compliant licensing process

Access to India’s regulatory growing digital payment markets

Enhanced customer loyalty through prepaid cards and wallet offers

Open to startups, NBFCs, corporates and aggregators

Regulatory approval from RBI for trust and credibility

Seamless integration with UPI, QR codes and payment gateways

Eligibility for fintech partnerships and government schemes

Supports multiple use cases, bill payments, transfers, and e-commerce

Partner with Enterslice and Get a PPI License!

Connect Enterslice to obtain a PPI License, enabling you to launch and scale your digital payment brand into the booming fintech space of India.

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Types of Prepaid Wallets in India

The different types of prepaid wallets, also referred to as the old electronic wallets or e-wallets, each having unique characteristics and purposes as defined under the 2017 Regulation, are as discussed below:

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Closed Wallet

A closed wallet is a type of mobile or electronic wallet designed to make payments for services provided by the issuer. This type of wallet is not capable of sending money or making payments to external service providers.

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Semi-closed Wallet

A semi-closed wallet enables users to conveniently conduct transactions at designated merchants and places. This particular wallet is restricted in terms of its coverage area. Merchants must enter into a contract or agreement with the issuer to be able to accept payments from a semi-closed wallet.

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Open Wallet

An open wallet can be a prepaid payment tool that is accepted for purchasing products and services at any location. The individuals who own these wallets can also withdraw cash from ATMs.

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Mobile Wallet

Mobile wallets are digital versions of physical wallets, storing payment information on mobile devices. It guarantees easy integration with multiple payment systems, ensuring contactless payment using their mobile devices.

Types of NBFCs by Regulatory Norms of RBI

NBFCs in India are classified based on the regulatory norms set by the RBI. However, each category is subject to different compliance needs. Types of NBFCs based on regulatory norms of the RBI include the following.

  • Base Layer NBFC (NBFC-BL) These are non-deposit NBFCs that offer loans to low-income groups. Their assets are worth below INR 1,000 crores, and they must meet regulatory authorities' annual compliance requirements.
  • Middle Layer NBFC (NBFC-ML): Middle Layer NBFCs comprise deposit-taking and non-deposit-taking NBFCs. They manage more significant assets than the Base Layer NBFCs and are required to meet their compliance obligations quarterly.
  • Upper Layer NBFC (NBFC-UL): The Upper Layer NBFC comprises the top 10 NBFCs identified by the RBI based on asset size and risk profile. Due to their essential financial market influence, they face monthly compliance reporting.
  • Top Layer NBFC (NBFC-TL): Due to their size and likely impact on the financial system, these NBFCs are subject to the most rigorous regulatory oversight. The RBI regulates them strictly and boosts their supervision.

Procedure to Apply for Prepaid Wallet License Registration

Obtaining a prepaid wallet license registration in India involves a structured process regulated by the Reserve Bank of India. Below is a step-by-step overview that helps understand the entire procedure for obtaining a prepaid wallet license RBI in India:

File an Online Application

Initially, the applicants must make an online application in Form A to obtain approval under Regulation 3(2) of the Payment and Settlement System Regulations, 2008, along with the prescribed government fee. We help you file an online application.

RBI Screening and Eligibility Check

Once the application is submitted, the RBI must conduct a thorough screening process to ensure compliance with the necessary eligibility criteria, the applicant’s financial stability, customer service framework, operational efficiency, technological readiness, and data security measures.

Obtain In-Principal Approval

After the RBI is satisfied with eligibility criteria and fit & proper status, the applicants obtain an in-principal approval, valid for six months from the date of approval. At Enterslice, we help you get in-principal approval.

Submit an Audit Report

Within 6 months, the applicants must prepare and submit an audit and system audit report (SAR) to the RBI, otherwise, automatic in-principal approval will lapse. Submitting an advance written appeal with pertinent justification, grants a single 6 months extension to the applicants

Obtain a PPI License

After considering all the particulars furnished by entities, the applicants obtain a final approval, allowing the issuance of a prepaid wallet license, taking into account all the information provided by the applicant.

Timeline to Obtain a Prepaid Wallet License Registration

The timeline for obtaining a prepaid wallet license registration in India, which typically takes around 4 to 6 months, varies depending on the multiple regulatory and documentation checks conducted by the RBI.

Document Preparation & Application Filing: 1 to 2 Weeks

It takes around 1 to 2 weeks for the preparation of documents, business model and submission of Form A to the RBI.

Preliminary Screening by RBI: 3 to 6 Weeks

It takes around 3 to 6 weeks to conduct a preliminary screening to verify the completeness of documents and eligibility of the applicant.

Detailed Evaluation of Business Model: 7 to 12 Weeks

Upon successful completion of preliminary screening, the detailed evaluation of the business model and proposed business activities takes around 7 to 12 weeks.

Inspection of Safety and Operational Readiness: 2 to 3 Months

Upon satisfactory review, the RBI takes around 2 to 3 months to conduct a thorough inspection of the technical, safety, and cybersecurity preparedness of the applicants.

Grant of License: 1 Month

Within 1 month of the satisfaction of all evaluations conducted, the RBI ensures the granting of the prepaid wallet license, ensuring the operation of PPI issuers in India.

Documents Needed to Apply for Prepaid Wallet License RBI

These are the documents required for obtaining a prepaid wallet license RBI, as mentioned below:

Name and address proof of the applicant

Address proof of the registered office of the business

Copy of certificate of incorporation and other constitutional documents

A complete report of the principal business of the entity

Details of managers and directors appointed

Appointment of statutory auditor of the company

Details of the statutory auditor of the company

Detailed business plan and project reports

The audited balance sheet of the financial year

Expected profits for the Indian financial system

The details of the proposed capital amount

Payment system details with process flow, technology, security features and interoperability

Details of bank account and bankers of the company

Any other information required by RBI (if any)

Benefits of Obtaining a Prepaid Wallet License Online

The benefits of obtaining a prepaid wallet license online, which offers budget management, safety, and ease of doing business, are as discussed below:

Promote Convenient Cashless Transactions

Obtaining a prepaid wallet license effectively promotes safe and convenient cashless transactions, reducing the risk of losing physical money in hand.

Eliminates Hassle of Exact Change

Obtaining a prepaid wallet license enables users to transfer funds digitally, resolving the common issue of not having change during transactions.

Fast Money Transfer with Prepaid Wallets

Having a prepaid wallet enables fast and instant money transfer, compared to traditional net banking, further simplifying everyday transactions in human life.

Low Operating Cost

The operating cost of a prepaid wallet is typically low, which involves no activation fees, monthly charges, or annual maintenance costs, making it an affordable option for both businesses and customers.

Customer Benefit and Incentives

Customers using a prepaid wallet get added benefits and incentives, including bonuses, cashback, and reward points, making digital payment not only convenient but also rewarding.

Enhances Brand Credibility

Obtaining a prepaid wallet license from the RBI significantly boosts customers' trust and confidence, positioning your brand as a credible and compliant player in the digital payment space.

Integration with Payment Systems

Obtaining a prepaid wallet license enables platform integration with key payment systems like UPI, bank APIs, and card networks, allowing for smooth and secure digital transactions.

Revenue Growth Opportunities

Obtaining a prepaid wallet license empowers businesses to offer digital payment solutions, helping them expand market reach and enhance potential revenue streams in the rapidly growing fintech ecosystem.

Eligibility Criteria to Obtain a Prepaid Wallet License Online

The eligibility criteria to obtain a prepaid wallet license online in India are as discussed below:

  • Legal Form: Must be a company incorporated in India under the Companies Act, 1956 or 2013.
  • MoA Coverage: The MoA should include wallet/PPI issuance activities.
  • Net Worth (Application Stage): Minimum ₹5 crore, supported by CA-certified financials.
  • Net Worth (Post-Authorisation): ₹15 crore to be achieved within 3 financial years.
  • Fit & Proper Criteria: RBI assesses promoters, directors, and management background and track record.
  • FDI Compliance: Must comply with India’s FDI norms if foreign investment is involved.
  • Tech & Security: Strong systems, cybersecurity, fraud prevention, and audit readiness required.
  • Operational Readiness: Must start operations within the prescribed time after approval.

Talk to Enterslice consultants, and let us help you overcome the challenges with minimum effort.

Top Industries & Businesses for a PPI License in India

The list of top 10 industries and businesses permitted to obtain a PPI license in India are as provided below:

Top 10 Industries Permitted to Apply for PPI License

  • Fintech and Payment Industry
  • E-commerce and Online Retail Industry
  • Telecommunication Industry
  • Power Generation Industry
  • Transport and Mobility Industry
  • Tourism Industry
  • Healthcare & Healthtech Industry
  • Manufacturing Industry
  • Gaming and Entertainment Industry
  • Educational Technology Industry
  • Banking and NBFCs

Top 10 Businesses Permitted to Apply for PPI License

  • Mobile Wallet Applications
  • Merchant / Payment Aggregator Platforms
  • Digital Gift Cards or Loyalty Programs
  • Expense Management Solutions for Corporates
  • Prepaid Cards for Employees or Students
  • Online Gaming Wallets
  • Online Travel Booking Payment Solutions
  • Remittance and Cross-Border Payment Platforms
  • Utility Billers and Smart City Payment Systems
  • Payment Gateways & Checkout Services

What are the Post Compliance Requirements for Prepaid Wallet License Online?

Given below are the post-compliance requirements after securing a Prepaid Wallet License online-

  • Maintain required net worth and file annual CA-certified confirmation within 6 months of the financial year end.
  • Keep customer balances in escrow and ensure daily sufficiency against PPIs and dues.
  • Do not mix wallet funds with other business activities.
  • Ensure mandatory two-factor authentication where applicable.
  • Implement board-approved security, fraud, outsourcing, and grievance frameworks.
  • Submit annual system audit reports within 2 months of the financial year end.
  • File required complaint and escrow reports with RBI on time.
  • Comply with RBI rules for product changes, acquisitions, and co-branding.
  • Must submit quarterly and annual compliance reports to the RBI.
  • Conduct regular IT and cybersecurity audits to ensure the security of the payment system.
  • Follow updated KYC, AML, and CFT policies.
  • Mandatorily handle customer complaints and grievances.
  • Report suspicious transactions to the Financial Intelligence Unit - India.
  • Maintain a proper record of all transactions.
  • Must be valid for a period of 1 year from the last loading date.
  • Maintain an escrow account with a scheduled commercial bank.
  • Convert small PPIs to full KYC PPIs within 24 months.
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PPI Business Model-How you can Make Money with a Prepaid Wallet License

There are multiple revenue streams for PPI issuers with a Prepaid wallet license, while the right type of PPI business model depends upon the product type, like consumer wallet, B2B cards, or embedded finance.

Interchange / MDR Revenue

Earn a small fee (0.5%–2%) on every wallet transaction processed through merchants.

Float Income

Generate income by investing customer funds held in escrow in safe options like government securities or fixed deposits.

Cross-Sell / Lending

Offer loans, insurance, or investment products to users based on their transaction behaviour.

B2B Subscription Fees

Charge businesses a recurring fee for providing and managing employee wallet solutions.

Forex & Cross-Border

Earn from currency exchange margins and fees on international transactions.

Embedded Finance / APIs

Provide wallet infrastructure to other platforms via APIs and earn through licensing or per-transaction fees.

PPI Revenue Models at a Glance

The list of the PPI revenue models is as follows:

Consumer Wallet Model

Earn through MDR, float income, and cross-selling. Works on high transaction volume with low margins, so a large user base is key.

Corporate PPI Model

Revenue from platform fees and interchange. B2B-focused with lower volume but higher earnings per client, leading to quicker profitability.

Embedded Finance Model

Offer PPI services via APIs to other platforms. Earn through processing or royalty fees without acquiring end-users directly.

Forex Prepaid Model

Income from forex markup and ATM fees on travel cards. Targets high-value users with better margins and brand positioning.

New Classification of Prepaid Wallet Licenses

The RBI introduced new classification for prepaid wallet licenses, determined based on the type of transactions and the level of verification required for the users.

Features Small PPIs Full KYC PPIs Gift Card PPIs PPIs for MTS
Meaning Small PPIs, including both cash-loaded and non-cash loaded facilities, are instruments used to purchase goods and services at a specific list of businesses or retailers. Full KYC PPIs are instruments used to transfer money or withdraw cash, as well as to buy goods and services from various vendors. Gift Card PPIs are instruments purchased by one person and redeemed by another person or group of individuals at specified businesses or merchants. PPIs for Mass Transit Systems (MTS) are instruments used to collect fares and at merchant outlets operating within MTS boundaries.
Conversion Within 24 hours of the issue date, small PPIs must be converted into full KYC PPIs. Not Applicable Not Applicable Not Applicable
Cash Withdrawal / Fund Transfer Not allowed in both cash-loaded and non-cash loaded small PPIs. Restrictions apply: For non-bank issued PPIs, Rs. 2,000 per transaction and Rs. 10,000 per month. Not Applicable Not Applicable
Monthly or Yearly Loading Limits Monthly: Rs. 10,000/- and Yearly: Rs. 1,20,000/- No fixed limit; decided by the PPI issuer. Maximum amount shall not exceed Rs. 10,000/- No fixed limit; decided by the PPI issuer.
Limits of Fund Transfer Not Applicable Monthly limit of Rs. 2,00,000 per pre-registered beneficiary. Not Applicable Not Applicable
Interoperability Mandatory Mandatory Optional; not mandatory. Exempted from interoperability requirements.

Why is Enterslice Best Choice for PPI e wallets License?

Opting Enterslice for obtaining a prepaid e wallets license comes with numerous benefits, making the procedure more streamlined, effective, and trustworthy. Connect us to know the reasons why Enterslice offers the best services for you to help you get prepaid wallet license in India:

  • 10+ years of expertise in obtaining PPI e-wallet licenses
  • Trusted by 5000+ fintech clients across India
  • Secure platform setup & KYC/AML advisory
  • Custom solutions for startups, NBFCs, and enterprises
  • Seamless integration with UPI and Bharat QR
  • End-to-end support with documentation and application filing
  • Provide professional technology-based legal services
  • Ensures fulfilment of additional regulatory and legal compliance
  • Offers PAN India services for applying for PPI License from RBI
  • Helps develop connections with regulatory agencies and financial institutions
  • Offers strong industrial connections and assistance
  • Holds a committed support group and talented resources
  • Offers post-licensing and ongoing compliance support
  • Provides recent updates as published by the RBI from time to time
  • Offers transparent pricing with no hidden costs

FAQs on Prepaid Wallet License RBI

To obtain a prepaid wallet license in India, the applicant must be a company incorporated under the Companies Act, 1956 or 2013, with its MoA covering PPI issuance. It should have a minimum net worth of ₹5 crore at the application stage, increasing to ₹15 crore within three years. The Reserve Bank of India also assesses the “fit and proper” status of management. Additionally, the entity must comply with FDI norms (if applicable).

After obtaining a prepaid wallet (PPI) license, the entity must maintain the prescribed net worth and keep customer funds in an escrow account without co-mingling. It must implement proper security, fraud prevention, and grievance redressal systems, along with two-factor authentication where required. Additionally, the entity must file periodic reports with the RBI, conduct regular system and cybersecurity audits, follow KYC, AML, and CFT norms, handle customer complaints, and report suspicious transactions to FIU-India. Small PPIs must also be converted into full-KYC PPIs within 24 months.

Obtaining a prepaid wallet license online offers multiple benefits, including promoting safe and convenient cashless transactions, eliminating the hassle of exact change, and enabling fast, instant money transfers compared to traditional banking. It comes with low operating costs, often without activation, monthly, or maintenance fees, while providing customers with added incentives like cashback, bonuses, and reward points. The license enhances brand credibility by signalling regulatory compliance, allows integration with key payment systems like UPI and bank APIs, and opens up opportunities for revenue growth by expanding digital payment offerings in the fintech ecosystem.

A prepaid wallet license generally refers to authorization by the Reserve Bank of India (RBI) to issue and operate prepaid payment instruments (PPIs) under the Payment and Settlement Systems Act.

To apply for a prepaid wallet license from the RBI, an applicant must provide proof of identity and registered office address, a copy of the certificate of incorporation and constitutional documents, a detailed report on the principal business, and information on directors and statutory auditors. Additionally, a comprehensive business plan, audited balance sheet, projected profits, proposed capital details, payment system processes and security features, bank account information, and any other information requested by the RBI are required.

A payment wallet is a compact software tool utilized for conducting transactions on the Internet. Many payment solution providers offer complimentary Wallet software that allows users to set up various payment methods.

Yes, it is mandatory to obtain clearance from the Reserve Bank of India for obtaining a Payment Wallet License.

The procedure to obtain a prepaid wallet license in India, regulated by the Reserve Bank of India, involves a clear step-by-step process. First, applicants file an online application in Form A along with the prescribed fee. The RBI then screens the application to check eligibility, financial stability, operational efficiency, technological readiness, and data security. On satisfying these criteria, applicants receive in-principle approval valid for six months. Within this period, an audit and system audit report must be submitted, with a possible single six-month extension on request. After reviewing all submissions, the RBI grants the final prepaid wallet license, enabling the entity to issue and operate prepaid wallets.

RBI reserves the right to authorize Payment Wallet License to companies incorporated under the Companies Act, 2013.

In India, prepaid wallets include closed wallets (payments only to the issuer), semi-closed wallets (usable at selected merchants), open wallets (usable anywhere with ATM withdrawals), and mobile wallets (digital wallets on phones for contactless payments).

Google Pay and Paytm can be considered the best mobile wallets in India.

Examples of a PPI wallet in India are PhonePe, Paytm, Mobikwik, and Amazon Pay.

The closed wallet is a kind of mobile or e-wallet designed to pay in part or in full for the services offered by the wallet provider.

Prepaid wallets make money by levying charges on sellers and customers, receiving interest on the money held by users, and collecting transaction fees for converting currencies. They also make money through ads, deals with companies, exclusive benefits, etc. These strategies ensure that prepaid cards remain financially successful while providing easy-to-use services.

The timeframe for obtaining a prepaid wallet license takes around 4 to 6 months, and varies based on the multiple regulatory and documentation checks conducted by the RBI.

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